Vacancies at MUD Jeans

Vacancies at MUD Jeans

MUD Jeans is the world's first circular denim brand. We create premium, stylish jeans that are ethically produced. Unlike other fashion brands, we take back old jeans and reuse the valuable raw materials to create new fabric and new jeans. With this closed-loop circular approach, we are an exemplary brand that demonstrates how to create a world without waste. Since 2015, we have been a B Corp and are recognized as the world's best B Corp for the environment.

At MUD Jeans, we are committed to a diverse, fair, and inclusive workplace where everyone feels valued and respected. We believe that a diverse and motivated team is key to creating a financially healthy company that makes an impact.

We are looking for an:

Customer Service & Sales Support Employee

Sales Support Intern

Creative Marketing Intern

Customer Service & Sales Support Employee

Within the role of Employee Customer Service & Sales Support, you are responsible for the accurate handling of incoming orders and sales agent/customer inquiries (wholesale and B2B). In the department, you are also the first point of contact for consumers. You ensure the proper processing of all orders placed online by consumers and provide all related services, such as giving advice and answering questions.

Role & Responsibilities

  • Service- and customer-oriented information and advice to customers (wholesale and B2B) and consumers (B2C)
  • Answering customer questions arising from phone or email inquiries (wholesale, B2B and B2C)
  • Entering and processing orders including return management and invoicing
  • Sales support activities to support sales agents
  • Cooperating with our logistics partner for logistics operations
  • Coordinating the delivery operations for special wholesale and B2B customers
  • Managing the creation of newsletters directed at our wholesale and B2B customers and other promotional sales material

What we ask for:

  • Fluent in English in speech and writing; and at least one other language out of Dutch, German or French, preferably French
  • Fast worker / proactive / organized
  • Communicatively skilled
  • Quick and solution-oriented mindset
  • Customer-oriented and friendly
  • Team player
  • Commercially oriented
  • Administrative skills
  • Knowledge of the MS Office package
  • Proficiency in Adobe suite is a plus
  • Three years relevant work experience.

What you can expect:

  • Competitive salary
  • 24 vacation days (based on a 40-hour workweek)
  • An Earth Day off per year. A paid day off each year to engage in volunteer work for a charity of your choice
  • 8% holiday allowance
  • For those living in Amsterdam, we provide an electric car for team carpooling
  • You receive a 73% discount on our entire collection
  • Option to occasionally work from abroad, for a maximum of 3 weeks per year if circumstances allow
  • You will be part of a small team making a difference in the world
  • Part-time or full-time option (32 - 40 hours)

Interested?

Are you interested in this position and do you possess the mentioned qualifications?

If so, please respond with your CV and a brief motivation in an email to jobs@mudjeans.eu.

Sales Support Intern

We are looking for an intern (meeloopstage) to join the sales support team. Our team makes sure that our customers, stores and agents worldwide are happy and that the order process of their MUD Jeans is easy and enjoyable. Are you enthusiastic about providing amazing sales support to an international network of customers and partners? Then we are looking for you!

Role & Responsibilities

  • Support the sales support team in ensuring that all orders and systems run smoothly
  • Gain experience in managing backend data of products and an online shop
  • Make our customers and wholesale partners happy by providing solutions and customer-oriented communication
  • Develop your organizational skills by organizing deliveries for our key accounts
  • Run the operations and organize the collection at our headquarters
  • Take an active part in weekly team meetings to brainstorm ideas or improve processes

What we ask for:

  • You are student at an MBO, HBO or WO or you are in a gap period and want to gain some practical experience
  • Start date January, February or March 2024
  • You are available for 4-6 months
  • You have a structured way of working and attention for detail
  • You are proficient in MS Office, especially Excel
  • You are fluent in English, Dutch is a plus!
  • You have good communication skills in writing and verbally
  • You are motivated to be part of a sustainable denim brand and a team player

What you can expect:

  • Being part of an intrinsically motivated team in a B Corp that is pioneering in circular denim
  • A monthly compensation
  • 24 vacation days (based on a year and a 40-hour workweek)
  • You get 73% discount on our whole collection
  • If you live in Amsterdam, there is an electric carpool option to the office
  • You will be part of a small team that makes a difference in the world

Interested?

If you are interested in this position, please respond with your CV and a short motivation in an email to jobs@mudjeans.eu.

Creative Marketing Intern

We are looking for a creative fashion lover. Someone who understands brand building, social media and loves content creation. From ideation and execution of bigger marketing campaigns to influencer marketing; you are up for a challenge.

Job Summary

You understand branding and like to make a purposefull brand fashionable and relevant. You have affinity with denim and like our essential styles. The marketing team consists of a few people only, meaning we need a hands-on creative who thinks in social media concepts and wants to learn more about the full customer journey. From storytelling in store to digital and social media, our story needs to be told in a bold way. With the goal to increase brand awareness throughout Europe.

What you will learn

We are a fast-growing company with an international team. Interns get to participate in many different fashion and sustainability-related events and are involved in everything that is going on in the business. We are transparent, sharing the ins & outs of running a scale-up business. We have trained many students in the past and always aim to develop the talents the students requires to focus op.  

Essential functions:

  • Organisation and concepting of social photoshoots 
  • Making moodboard for photoshoots 
  • Create and design digital materials - from Instagram stories to online ads 
  • Adhere to brand guidelines and complete projects according to deadline
  • Retouch and edit images 
  • Receive feedback and make necessary changes  
  • Manage our Member Club and set up partnerships for it 
  • Manage co-promotions with other brands 
  • Set up influencer campaigns
  • Manage User Generated Content on our website
  • Represent our brand at events 

Essential skills:

  • A digital native with great understanding of social media
  • You are up-to-date on new social media features and are passionate about innovative projects  
  • Ability to multi-task and deliver to tight timelines
  • A self-starter, who takes initiative and thinks creatively
  • Experience with graphic design software
  • Photography skills – we don’t expect you to shoot our next campaign, but imagery for social use or User Generated Content is a must  

Qualifications:

  • A creative network in The Netherlands is preferred, to get (social) shoots done

Yes, I'd like to apply:

You can send your CV and motivation letter to jobs@mudjeans.eu.

We would appreciate it if you share a link to your portfolio.

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